1. Submit Account Deletion Request
If you wish to delete your account without reinstalling the Vahan Manager mobile application, please fill out the official deletion request form below:
2. How to Delete Your Account In-App
If you currently have the Vahan Manager app installed on your Android or iOS device, you can trigger instant account deletion directly inside the app:
- Open the Vahan Manager application.
- Navigate to the Settings tab from the bottom navigation bar or sidebar.
- Scroll down to the Account & Security section.
- Tap Delete Account and confirm your request in the verification prompt.
3. What Data Is Deleted?
When an account deletion request is processed, the following categories of data are permanently deleted from our primary databases:
| Data Category | Items Included | Status Upon Deletion |
|---|---|---|
| User Profile | Name, Email, Google OAuth ID, Profile Image URL | Permanently Erased |
| Vehicle Records | Registration numbers, Make, Model, Manufacture Year | Permanently Erased |
| Documents & Expiries | PUC, Insurance, Permit, Fitness dates & threshold settings | Permanently Erased |
| Accessories & Warranties | GPS trackers, Batteries, Tyres, Serial numbers, Expire dates | Permanently Erased |
| Uploaded File Attachments | Scanned bills, service receipts, invoice PDFs/images | Deleted from Storage |
| Business Profile | Company name, GSTIN, business address, company logo | Permanently Erased |
4. Processing Timeline & Data Retention
Timeline: Account deletion requests submitted via web form are verified and executed within 7 to 14 business days. In-app deletion requests are processed immediately.
Retention Exceptions: Anonymized transaction logs or subscription payment receipts may be retained for up to 90 days solely as required by applicable tax, billing compliance, or auditing laws, after which they are permanently purged.
5. Need Assistance?
If you experience any issues submitting your deletion request or have questions regarding your account data, please contact our privacy team:
Support Email: support@gpstrackingwale.com
Subject Line: Account Deletion Request - Verification